# Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from **eloriavia.com** (the “Site”).
## 1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies.
When you make a purchase, we collect order-related information such as:
- Your name
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Email address and phone number
This is referred to as “Order Information.”
## 2. How We Use Your Information
We use this information to:
- Process and fulfill your orders
- Send order confirmations and updates
- Screen orders for fraud or potential risk
- Provide customer service and support
- Send marketing communications (only if you opt in)
## 3. Sharing Your Information
We only share your information with trusted third-party service providers for purposes such as:
- Payment processing (e.g., Stripe, PayPal)
- Order fulfillment and shipping
- Marketing and analytics (e.g., Google Analytics, email platforms)
We do not sell or rent your personal data.
## 4. Your Rights
If you are located in the European Union or the United Kingdom, you have the right to:
- Access, update, or delete your personal data
- Withdraw marketing consent at any time
- File a complaint with your local data protection authority
## 5. Data Retention
We retain your order information for our records unless and until you request its deletion.
## 6. Cookies
We use cookies to improve your browsing experience, store cart items, and analyze site traffic.
You may disable cookies in your browser settings.
## 7. Changes To This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last modified” date.
## 8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us.
**Customer Service Email:**
eloriavia@outlook.com
**HOMEHAVEN CO., LIMITED**
Unit C05, 2/F, Tung Tak Industrial Building,
2–4 Sheung Hei Street,
San Po Kong, Hong Kong